Contact
Every message lands in front of the same two people, and we answer everything ourselves, usually within a day.
Prefer to send everything up front? Run the intake form (about five minutes).
Next steps
We reply, usually within a day.
Always one of the two of us. Never a junior, never an account manager.
Short call to align on scope.
Twenty minutes on the phone or a Loom video back and forth. Whichever moves it faster.
Written scope, price, and date.
Out by the end of the week. Sign it or send it back with changes. No pressure either way.

